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Privacy
Policy

This policy was last updated on:

October 10, 2023

Hello and welcome! It’s really important that you carefully read through this material and try not to skim or skip around. There are a lot of nuances that are listed here for both of our protection!

With that said, the TL;DR (Too Long; Didn’t Read) is basically this:

“By clicking consent and providing any personal information to us you represent that you are at least 13 years old and are legally authorized to provide this information.


When you sign up as a member, order stuff through our store, and even simply ‘visit’ our website that means we ‘collect’ your personal information. Sometimes it’s just cookies but it also covers things you provide as well. We don’t sell your personal information and find the practice gross. We don’t want to be treated like faceless metrics to be milked and we don’t want to treat you that way. 


If we need to use any personal information it’s usually related to stuff like order fulfillment, announcements, and/or making the website more convenient to use if you wanted to have credentials or things like that saved. 


We can’t control what we don’t own and just because we talk about someone, or something, it doesn’t mean that we are representing or endorsing them. 


Whenever and wherever possible we will retain all of our copyright and trademark rights at all times and across all mediums. Nothing is implied.”

1.0 Introduction

At Demiprism, we really do care a lot about your personal privacy. In today’s digital age, it’s daunting (to say the least) to really understand and appreciate just how hard it is to keep track of your information and ensure that it’s being used safely.

Please understand, that we’re a very small LLC (Limited Liability Company) and that there are limitations that can impact our response times and/or ability to execute on suggestions. Even if they’re extremely good suggestions that we agree with completely. So, please be patient with us while waiting for a response (which can take up to 7 business days) and understand that there may be responses that won’t align with your reasonable expectations, requests, demands, or needs. Where applicable, we will be as transparent and open during these communications as possible.

We are making every reasonable effort to do the right thing when we can. So, please, reach out whenever you want. We welcome any feedback, suggestions, or concerns that you may have at any time and if you just wanted to encourage us then that’s always extremely appreciated too!

 

2.0 Overview

There is a lot to cover around this, and as mentioned before we would appreciate any support and encouragement that you are willing to offer that will help us and/or you. In an effort to make this easier to read through and understand we will provide some quick summaries where it makes sense and also categorize sections with headers

The category headers and summaries are only provided as an aid to help you. They aren’t intended to imply anything else. There are a lot of regulations and laws, with more being developed, that need to be accounted for. So, if any part of this policy is unenforceable, for any reasonable situation, it doesn’t invalidate the rest of the policy.

 

3.0 What personal information is collected and how?

When you are accessing our website, conducting a transaction through our shop, signing up for our newsletters and/or alerts, creating a membership account, and/or contacting us directly you are providing us personal information that will be automatically collected.

Personal information that we may collect would be name, email, password (for our website and services only), mailing address, payment details (including credit card information), purchase history, feedback, comments, recommendations, and product reviews.

In addition, we use cookies and software tools to collect information such as your Internet protocol address (IP), device used to connect to our website, session information (page response times, length of time spent on certain pages and interaction information, and method used to browse away from the page).

 

4.0 Cookies

If you are unfamiliar with cookies, you can learn more about them here All About Cookies.

We use cookies that are used through your web browser and Google Analytics. We track consent on using these cookies through our cookie banner.

To adjust your permissions within your browser, the following various links helps provide this information:


Additionally, to opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

List of Cookies we use to collect data:

Cookie Name

Purpose

Duration

Cookie Type

XSRF-TOKEN

Used for security reasons

Session

Essential

hs

Used for security reasons

Session

Essential

svSession

Used in connection with user login

12 months

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

_wix_browser_sess

Used for system monitoring/debugging

Session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.X

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

 

5.0 Why do you collect this information?

The most obvious reason is that collecting it occurs as a part of the buying and selling process. We collect that information to fulfill that service to you. Additionally, much of that same information also helps us provide you with customer assistance and technical support when it’s necessary (tracking down orders, canceling orders, providing updates, etc.).

We also need to provide relevant information, only when absolutely necessary, to additional third-parties who are directly involved in the fulfillment of the services they provide to us. These services are related to the fulfillment of orders placed in our store.

Contacting you about general or personalized topics that are promotional/marketing related is another reason. We do not automatically opt you in to these messages, no matter how many times you support us, and so your information will only be used in this way after you provide us consent by signing up and agreeing to receive marketing related messages.

The more abstract information is primarily derived from cookies that Wix and Google Analytics help us collect. This creates statistical data that is primarily comprised of on-personal information and helps us keep track of website performance and offers some insight into areas we might want to improve or investigate. This information also offers us some insight from a security and research perspective to help us better understand and support our audience.

Lastly, some of this information is required to be collected to comply with applicable laws and regulations. This is why some of the required cookie’s settings cannot be disabled.

 

6.0 When would we use this personal information to communicate with you?

We may contact you by responding to a message that you initiated with us. The most common examples of this would be by using the forms on our website to ask questions or for support and sending us an email. Based on the context of the Question, issue, and/or request, it might involve us referencing or using the collected information to support you. Additionally, our shop will have some options available to provide updates on your order status.

We may contact you for marketing purposes. Such as soliciting your opinion through surveys or questionnaires, sharing product announcements or newsletters, and so on. You will not receive marketing related messages from us unless you have provided us explicit consent to do so. This is achieved by filling the form on our website that governs this process.

We may also contact you to resolve a dispute, collect fees or monies owed, enforce any agreement we may have with you, and /or enforce applicable national laws.

 

7.0 How do you track consent?

We track consent by you explicitly providing it to us through a form on our website. This is stored alongside the relevant associated personal information you have allowed us to collect.

Consent can be withdrawn at any time. The easiest way to do this is to use the same form on our website and select the appropriate option before filling out the required fields.

Alternatively, you can send us an email at Nexus@Demiprism.com from whichever email address you have provided us consent to contact. Then, just let us know that you no longer want to receive marketing or promotional related messages anymore.

When we send marketing related emails, we’ll provide a variant of this message that’ll provide a link to that form (at the least) and to remind you that consent can be withdrawn at any time.

 

8.0 Data Security

We are taking all reasonably necessary steps to ensure your personal information is treated securely and within accordance of this Privacy Policy.

Our website is hosted on the Wix.com platform. Your personal information that we collect is stored through Wix.com’s data storage, database, and their applications. All direct payments made through our website will use Wix’s direct payment gateways and will adhere to the standards set by the PCI Security Standards Council (Personal Card Information).

This information is stored on Wix’s secure servers across the world. This means that your information may be transferred to, and maintained on, servers located where data protection laws may differ from those in your jurisdiction.

Wix has stated their commitment to security and protection of personal information and ensure there is adequate levels of protection that meet standard contractual clauses for the international transfer of EU user data. They meet or exceeds the requirements established by a variety of Data Privacy Frameworks as well. Here is a link that shows which of these frameworks Wix participates in and has an active certification with [Click here to learn more about Wix’s security].

In addition to these security measures, we at Demiprism reduce risk by limiting access to our Wix admin pages that could access your personal information and employ 2-factor authentication for all members who do require access to it.

Please keep in mind that while we strive to use commercially acceptable means to safeguard and protect your personal information that we cannot guarantee its absolute security.

 

9.0 Children’s Privacy

By visiting our website, using our services, and/or using our products you acknowledge and assure us that you are least 13 years old and, whenever applicable, a legal guardian has provided consent for your usage of our website, services, and/or products.

We do not address anyone under the age of 13 and do not knowingly collect or use personal information from anyone under this age without the consent of the child’s legal guardian or parent. If you are the legal guardian or parent of a child and are aware that they have provided us with personal information without your consent, please contact us. We will take steps to remove that information from our collection.

If the jurisdiction that you live in has additional requirements for minors to be authorized to interact with us as visitors and/or customers then you must ensure that these requirements are met before interacting with us in any additional capacity.

 

10.0 Links to other Websites

Some links on our website and blog posts may lead to other third-party websites or content. These links are provided as a convenience, reference, and/or because we believe they might be helpful or useful. We do not endorse, warrant, or assume any liability for the information, content, product, users, or owners found there. We do not maintain or control these sites and accordingly make no guarantee concerning their reliability, accuracy, availability, or practices.

 

11.0 Changes to our Privacy Policy

We reserve the right to change this policy at any time without obtaining your approval or consent if you have already agreed to them. For simple changes that don’t really alter our agreement in any meaningful way we will simply update the document at our discretion and without any notice. Outside of those simple changes we’ll try and let you know by putting an update near the menu header of the website that’ll link to a preview of the changes and when they’ll go into effect.

 

12.0 Change in Ownership Disclaimer

We hope that our business is successful and that we are able to provide you with our services and products for a long time. If we are more successful than we dreamed it might prompt some changes in our business structure. Changes to our business structure could also occur based on developing technology and laws as well. Of course, there’s always the possibility of us having to make the decision around the sale of our business as well.

Regardless, any of these could result in what is considered to be a change of ownership that could see your personal information being handled, processed, secured, or governed by a different entity or privacy policy. Even if it’s still ‘technically’ us. If our business is involved in a merger, acquisition, or asset sale then this would qualify as an exception to how your personal information is being handled. We would provide notice about these types of situations that align with how we handle any meaningful change to our agreement as was previously outlined in the Changed to our Privacy Policy section.

 

13.0 Contact Us

We’re located in the United States and are based out of Iowa. Our address is 1011 N Ankeny Blvd., PO Box 706, Ankeny, IA 50023.

You can also reach us via email at Nexus@Demiprism.com or by using our Nexus Forms page.

©2024 by Demiprism. All rights reserved.

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